Each recovery case begins with a free evaluation to determine the potential for recovery and to provide a firm price-quote for your review. The initial diagnosis determines whether the media is accessible to our lab equipment. If so, the first priority is to create a raw image of the data on UniBSol media so that logical analysis can determine the nature of the data loss situation. If the media is inaccessible our lab will test the components and closely examine its internal health to determine the extent of physical damage.

Recovery of crashed hard disks often involves replacing failed or damaged components in a clean environment and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets & drive motors.

Logical recovery uses the raw image by examining the low-level data sectors and determining what fixes to filesystem structures are needed to get access to the important data. Sometimes the existing filesystem structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the raw image.

UniBSol programmers have created a full set of software tools used by our technicians to analyze, fix & recover data from raw images of all operating systems. Once a recovery has been successfully performed, file lists are created and data validity is checked.